Privacy Policy​​
1. Introduction
This Privacy Policy outlines how the Service Provider collects, uses, discloses, and protects personal information provided by the Client ("you," "your") in connection with our medical tourism services in Thailand. We are committed to ensuring the confidentiality and security of your personal and medical information in compliance with applicable data protection laws.
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2. Information We Collect
We may collect and process the following personal information:
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Personal Identification Information: Name, passport details, date of birth, nationality, and contact details (email, phone number, address).
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Medical Information: General understanding of treatments or procedures sought.
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Travel Information: Flight details, accommodation, visa-related documents, and emergency contact details.
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Payment Information: Credit card details, billing addresses, and transaction history.
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3. Purpose of Data Collection
Your personal information is collected for the following purposes:
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To facilitate medical consultations, treatment coordination, and healthcare services with partner hospitals and clinics.
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To arrange logistics for services and activities that the Client seeks as per the itinerary they decide upon.
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To assist the Client in complying with legal and regulatory requirements in Thailand and your home country.
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To provide customer support and respond to inquiries.
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To process payments and invoices.
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To improve our services based on client feedback and preferences.
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4. Confidentiality & Data Protection
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We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
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Personal data will only be shared as required to complete the itinerary the Client decides upon.
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We are not responsible for any third parties handling your data in relation to any confidentiality obligations.
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5. Data Sharing & Disclosure
We may share your personal information with:
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Medical Institutions: Hospitals, clinics, and healthcare professionals involved in your treatment.
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Travel & Accommodation Providers: Hotels, airlines, and travel agencies assisting with logistics.
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Legal & Regulatory Authorities: If required by law or government authorities for compliance or security purposes.
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Insurance Providers: If you request assistance in processing medical insurance claims.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
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6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.
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7. Your Rights & Choices
You have the right to:
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Access, correct, or update your personal data.
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Request the deletion of your personal information, subject to legal and contractual obligations.
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Withdraw consent for data processing where applicable.
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Request details of third parties with whom we have shared your data.
To exercise your rights, please contact us at eric@thaimedcarebooking.com.
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8. International Data Transfers
Since we operate internationally, your data may be transferred to and processed in countries outside your home jurisdiction, including Thailand. We take necessary precautions to ensure that such transfers comply with applicable data protection laws.
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9. Amendments to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any significant updates will be communicated via email or through our website.
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10. Contact Information
If you have any questions regarding this Privacy Policy or how your data is handled, please email.
Email: eric@thaimedcarebooking.com
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By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as outlined herein.